Recommended Support Channels
HSCS collaborates with various University departments to ensure comprehensive classroom support. To ensure your request is handled efficiently and to prevent support delays, please refer to the list below to identify the correct primary contact for your specific issue. If your concern is not listed, contact HSCS directly for further assistance.
Scheduling & Access
- Scheduling a room: HSCS Scheduling ([email protected])
- Room Access (M-F, 7a-5p): HSCS Scheduling ([email protected] or 612-626-7800)
- Room Access (Evenings/Weekends): Public Safety (612-624-2677)
Classroom Equipment
- Classroom Technology Concern: HSCS Tech Support (612-626-7800)
- AV Orientation: Request a session
- AV Support Services: View available services
Recording & Video Storage
- Canvas: OIT (612-301-4357)
- Mediaspace Support: Contact HSCS Tech Support (612-626-7800) or OIT (612-301-4357) depending on your specific need.
University Supported Services
- Zoom application concerns: OIT (612-301-4357)
- Internet/Wi-Fi concerns: OIT (612-301-4357)
Room Temperature, Lighting, and Custodial Needs
- Room Temperature (Too Hot/Cold): Facilities Management (612-624-2900)
- Lighting Issues (Not turning on): Facilities Management (612-624-2900)
- Lighting Adjustment (Too Bright/Dim): HSCS Tech Support (612-626-7800)
- Waste Bin Requests: Facilities Management (612-624-2900)
Furniture
- Broken Furniture: HSCS Scheduling ([email protected])
- Event Furniture Needs: HSCS Scheduling ([email protected])
Accessibility
- Special Requests: Disability Resource Center ([email protected] or 612-626-1333)
- Assistance Using Accessibility Resources: HSCS Tech Support (612-626-7800)